FAQs

Frequently Asked Questions

Q    How long will it take for my website to be designed? A    The timeline of a website design project is dictate by the product you purchase which is formulated by the Project Management System. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. Q    I paid for my website how do we move forward from this point? A    You will be notified, as soon as your funds has cleared with Websitedesign.co.za’s Admin Department that that your project is in review and will be activated soonest by the Project Manager. The project manager has 10 days to complete the review of the project, and receive the brief and domain instructions. As soon as this information has been reviewed and the Project Manager is satisfied will the project move to activation. On activation the Project Manager will introduced the developer, whereby the developer will book your project to start on the first phase. A website is divided in the following phases; cosmetic, contextual, functional, review. Each phase will be systematically worked through and will require customer feedback. The site will be hosted on a preview domain while being worked on. Once the project is nearing the final review phase, we will asked for final Balance Invoice to be settled as Project can only pay once this has been settled. Q    In what format should I supply words and photographs about my business for my new website? A    It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. Website content is the most important requirement. Before development starts on your website, we require all of your content.
  1. For Content: Compile your text for all of your web pages. Accepted File Format: .doc /. txt /.pdf
  2. Company Logo: Accepted File Format: .jpg /.gif /.eps /.png/.psd / .ai
  3. Photographs or other graphics: Accepted File Format: .jpg /.gif /.png /.pdf
Q    I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this? A    You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines through the use of SEO’s or Adwords Campaigns. Q    If I choose a CMS System 0r Content Management System - can I be sure that my webpages are "Search Engine Friendly"? A    Yes with the CMS Systems all web pages created are Search Engine Friendly. The CMS tools are easy to use - effective and intuitive. We will always suggest when completing a new website that you follow this with a SEO Session to assist your website. Q    I hear that there are hidden costs associated with web design services. Is this true? A    No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to. Q    How do I update my website? A    There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.
  1. We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.
  2. Or you can do a once-off update to your site whereby we will quote you on the required updates.
  3. If you have monthly updates then we will encourage your purchase an Update Package.
Q    Will everyone see my web site the same? A    Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need re-evaluation. Q    Can you provide all our web design and hosting services? A    Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you. Q    Do you guarantee that my site will always be available? A    No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily. Q    Can I get e-mail with my website? A    Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com Q    Can I have an e-commerce system for my website? A    Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. Q    When can I update my website content? A    If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. Q    Is there any training provided with the Content Management System - CMS? A    The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. If you require more training please consult with your sales representative. Q    Do you redesign existing websites? A    Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a new fresh look and feel.
In Outlook 2010 and Outlook 2013, Auto Account Setup will indeed first try to configure your web mail account as an IMAP account. In Outlook 2007, it first tried to configure it as a POP3 account. While you cannot directly "convert" your existing IMAP account to a POP3 account, it is still a relatively simple process consisting out of the following steps:
  1. Add your POP3 account.
  2. Transfer your mail folders.
  3. Remove your current IMAP account.
  Step 1: Add your POP3 account Adding your POP3 account can be done via the Account Settings dialog;
  • Outlook 2003 Tools-> E-mail Accounts…-> option: Add a new e-mail account
  • Outlook 2007 Tools-> Account Settings…-> button: Add…
  • Outlook 2010 and Outlook 2013 File-> section Info-> Account Settings-> Account Settings…-> Add…
If you are using Outlook 2007, Outlook 2010 or Outlook 2013, you can use the “Auto Account Setup” wizard where you only need to fill out your name, email address and password and Outlook will try to find the settings needed for your account. If this fails or if it finds the IMAP settings, you can use the option “Manually configure server settings or additional server types”. When using Outlook 2003 or setting up the POP3 account manually in Outlook 2007, Outlook 2010 or Outlook 2013, make sure you have the server configuration details at hand. You can ask us for the needed settings if you don’t have these. Website Design Hosting Setting up an account manually makes sure you’ll configure it as a POP3 instead of an IMAP account. Extra Tip: Upon configuring your POP3 account, set it to leave a copy on the server for at least a couple of days.   Step 2: Transfer your mail folders After adding your account as a POP3 account, you’ll notice that all the emails that are in the Inbox folder of your IMAP account get downloaded. Any subfolders that you might have and your Sent Items folder won’t be downloaded because POP3 only supports downloading from the main mailbox folder (Inbox). To transfer your data, simply select the messages or folders that you want to have in your POP3 mailbox and initiate a copy or move command or use the drag & drop method. If you drag & drop mails or folders via your right mouse button, you’ll get an option to either move or copy the selected items. Note: You cannot move or copy the Inbox or Sent Items folders since these are special folders. To move across these items, you’ll have to select the messages instead of the folder. Website Design Hosting Right button drag & drop menu. To keep the read/unread/replied/forwarded status of messages that are in your IMAP Inbox, you can first empty the Inbox folder of your POP3 account to prevent duplicates. If you are using Outlook 2013 you must also move any data from the local non-mail folders such as Calendar, Contacts and Tasks before removing your account. To move (don’t copy!) your Calendar items, it is best that you switch your view to a List View (https://www.msoutlook.info/question/29) first.   Step 3: Remove your current IMAP account Once all your data has been copied to your POP3 mailbox, you can safely remove your IMAP account via the Account Settings dialog which you also accessed in Step 1. For Outlook 2003, make sure you select "View or change existing email accounts" to get to your account overview. When you use Outlook 2013, make sure you first set the pst-file of the POP3 account as default store before attempting to remove the IMAP account. You can set this on the “Data Files” tab, by selecting your POP3 mailbox store (pst-file) and then clicking on “Set as Default”. Changing the default mailbox store from the IMAP account to the POP3 account will require you to restart Outlook 2013. After the restart, go back to the Account Settings dialog and remove the IMAP account. Source: http://www.msoutlook.info/question/705
Webmail works a lot like a normal Gmail account, when a website is designed by us (Compu-Tweak) we will usually add a "Access webmail" link at the bottom of your websites home page. If there is no such link then you can just type into your browser http://www.computweak.co.za/webmail and press enter this will open up your webmail panel (do not type this into your search bar!!!! type it into the address bar at the top of your browser) When clicked you will be directed to a login screen where you will be prompted to enter your email address en email password to access your emails.
Open Paint by clicking the Start button , clicking All Programs, clicking Accessories, and then clicking Paint 
Click the Paint button , click Open, click the picture you want to re-size, and then click Open 
On the Home tab, in the Image group, click Re-size. 
In the Re-size and Skew dialog box, select the Maintain aspect ratio check box so that the re-sized picture will have the same aspect ratio as the original picture.  If the Maintain aspect ratio check box is selected, you only need to enter the horizontal value (width) or vertical value (height). The other box in the Re-size area is updated automatically 
Do one of the following in the Re-size area, and then click OK: 
To re-size your picture by a certain percentage, click Percentage, and then enter a percentage to reduce the width by in the Horizontal box or a percentage to reduce the height by in the Vertical box. 
To re-size the picture so it's a specific size, click Pixels, and then enter a new width in the Horizontal box or new height in the Vertical box. 
Click the Paint button , point to Save as, and then click the picture file type for the re-sized image. 
Type a new file name in the File name box, and then click Save.

Here is a quick how to guide on how to write your latest news article using your post function on your website.

Go to post / latest news and click on add new

Now you are ready to do your first post / latest news, here are the steps

Title line

In first white line (where it says enter title here) give your post an appropriate title.

Content Block

the white block below the title line is where you enter your content (write about your subject here or tell people about your latest news)

Categories

This is a VERY important part of your post / latest news - it basically works like a "library or filling system"  you need to tell your website where to "file" your post / latest news by choosing your appropriate category.

Tags

Tags Serve Three Purposes.

  1. Tags link readers to keyword related content, on or off your post / latest news.
  2. Tags help group content by category and keyword.
  3. Tags are recognized by search engines and tag services crawlers as tags and they are treated like keywords.

Featured Image

This image is very important - it shows the person reading what the post / latest news is about.

Now all your work is done what to do next? It's quite simple, just click on the publish button.

Your post is now published and will display on your website.

Open Outlook 2003. Step 1 Click the Tools menu, and select 'E-mail Accounts...' Website Design Hosting Step 2 Select 'Add a new e-mail account,' and click 'Next' Website Design Hosting Step 3 Choose 'POP3' as your server type by clicking the radio button, and click 'Next' Website Design Hosting Step 4 Fill in all necessary fields to include the following information: User Information Your Name: Enter your name -- this is the name that will be displayed to recipients of your sent messages. Email Address: This is your email address, all in lowercase letters. Server Information Incoming mail server (POP3): mail.domainname.co.za where domainname.co.za is your domain name. Outgoing mail server (SMTP): mail.domainname.co.za where domainname.co.za is your domain name. Logon Information User Name: This is your email address, all in lowercase letters. Password: Enter the email password Website Design Hosting Step 5 Click More Settings button. Click the Outgoing Server tab. Tick the option: My outgoing server (SMTP) requires authentication. Select the option: "Use same settings as my incoming mail server". Website Design Hosting Step 6 Click the Advanced tab. Verify that the port numbers are set to 110 and 587. Make sure the other options are not selected. Click OK and then click Finish. Website Design Hosting Test the new email account to verify that you can send and receive mail, by clicking Send/Receive.
Open Outlook 2007. Step 1 Click the Tools menu, and select Account Settings Website Design Hosting Step 2 The Account Settings window appears. Click New to add a new email account: Website Design Hosting Step 3 Select the option: Microsoft Exchange, POP3, IMAP, or HTTP and click Next. Website Design Hosting Step 4 Select the option in the bottom left corner to Manually configure server settings or additional server settings. Click Next. Website Design Hosting Step 5 Next, fill in the account information, using the following details: Your Name: Enter your name -- this is the name that will be displayed to recipients of your sent messages. Email address: This is your email address. Account Type: POP3 Incoming mail server (POP3): mail.domainname.co.za where domainname.co.za is, replace with your domain name. SMTP or sending server (SMTP): mail.domainname.co.za where domainname.co.za is, replace with your domain name. Username: This is your email address. Password: Enter the password for the email account Website Design Hosting Click More Settings button. Click the Outgoing Server tab. Tick the option: My outgoing server (SMTP) requires authentication. Select the option: "Use same settings as my incoming mail server". Click on OK Website Design Hosting Click the Advanced tab. Ensure that your settings look like the settings shown in this screenshot below. In particular, check that: * The Incoming server (POP) port is set to the default (110) * The Outgoing server (SMTP) port is set to 587 Click OK and then click Finish. Website Design Hosting Test the new email account to verify that you can send and receive mail, by clicking Send/Receive.
  1. Open Outlook 2010.
  2. Select File from the top menu bar and then Info. Website Design Hosting
  3. Click on the Add Account button.
  4. On the Auto Account Set-up screen, click Manually configure server settings or additional server types.
  5. Click the Next button. Website Design Hosting
  6. Select Internet E-mail and click the Next button. Website Design Hosting
  7. Next, fill in the account information, using the following details: Your Name: Enter your name -- this is the name that will be displayed to recipients of your sent messages. Email address: This is your email address. Account Type: POP3 Incoming mail server: mail.domainname.co.za, where domainname.co.za is your domain name. Outgoing Mail Server: mail.domainname.co.za, where domainname.co.za is your domain name. Username: This is your email address. Password: Enter the email password
  8. Remove the tick from the checkbox, “Test Account Settings by clicking the Next button” Website Design Hosting
  9. Now, click the More Settings button.
  10. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server. Website Design Hosting
  11. Click the Advanced tab. Verify that the port numbers are set to the following:
    • The Incoming server (POP) port is set to the default (110)
    • The Outgoing server (SMTP) port is set to 587
    Make sure the other options are not selected. Website Design Hosting
  12. Click OK and then click on Next.
  13. Then click on Finish. Test the new email account to verify that you can send and receive mail, by clicking the Send/Receive button.
  1. Open Outlook 2013/2016.
  2. Select File from the top menu bar and then Info. Website Design Hosting
  3. Click on the Add Account button.
  4. On the Auto Account Set-up screen, click Manually configure server settings or additional server types.
  5. Click the Next button. Website Design Hosting
  6. On the Auto Account Set-up screen, click Manually configure server settings or additional server types.
  7. Click the Next button. Website Design Hosting
  8. On the Choose Service screen , select POP or IMAP and then click on Next. Website Design Hosting
  9. Next, fill in the account information, using the following details: Your Name: Enter your name -- this is the name that will be displayed to recipients of your sent messages. Email address: This is your email address. Account Type: POP3 Incoming mail server: mail.domainname.co.za, where domainname.co.za is your domain name. Outgoing Mail Server: mail.domainname.co.za, where domainname.co.za is your domain name. Username: This is your email address. Password: Enter the email password
  10. Remove the tick from the checkbox, “Test Account Settings by clicking the Next button” Website Design Hosting
  11. Now, click the More Settings button. Website Design Hosting
  12. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server. Website Design Hosting
  13. Click the Advanced tab. Verify that the port numbers are set to the following:
    • The Incoming server (POP) port is set to the default (110)
    • The Outgoing server (SMTP) port is set to 587
    Make sure the other options are not selected. Website Design Hosting
  14. Click OK and then click on Next.
  15. Then click on Finish. Test the new email account to verify that you can send and receive mail, by clicking the Send/Receive button.